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6 tips for plumbers to attract local customers without investing in ads

Bassem Ghali is a 2-time winner of the Canadian Entrepreneur of the Year award and a digital marketing strategist with over 20 years of experience working with companies such as Canadian Tire, Vistaprint, Remax Canada, Alpha Laps, Xplornet, and Toronto Star.


In today’s digital age, it's essential for businesses in all industries, including plumbing, to have a strong online presence. With the majority of consumers using the internet to find services, plumbers can no longer rely solely on traditional marketing methods to attract customers. Instead, they must embrace digital marketing strategies to increase their online visibility and reach a wider audience.


In this blog post, we’ll explore how plumbers can use digital marketing to enhance their online presence and attract more customers.


1. Dominate Local Search Results:

  • Google My Business (GMB): Go beyond the basics! Showcase before-and-after photos of your plumbing work, post about seasonal maintenance tips, and encourage happy customers to leave reviews.
  • Niche Directories: Look beyond generic directories. List your business on sites specific to plumbers, home improvement directories, or even neighborhood forums where people ask for recommendations.
  • Service Area Landing Pages: If you serve multiple towns, create dedicated pages for each one. Target keywords like "emergency plumber in Toronto" and highlight local testimonials. Check our Digital Marketing & SEO Services for Plumbers

2. Content that Flows Like Water:

  • Visual Content: Show off your expertise! Post videos demonstrating how to fix common plumbing issues, highlight your team in action, or create infographics about water-saving tips.
  • Interactive Content: Create a "Leaky Faucet Diagnosis" quiz or a "Water Heater Maintenance Calculator" to engage visitors and position your company as a helpful resource.
  • Solve Local Problems: Address common plumbing challenges faced by homeowners in your area. For instance, write a blog post on "Preventing Frozen Pipes in Montreal Harsh Winters."

3. Technical SEO: The Foundation of Your Online House:

  • Image Optimization: Ensure your photos and videos load quickly. Use descriptive file names like "clogged-drain-repair.jpg" and include relevant keywords in alt text.
  • URL Structure: Keep URLs simple and informative. For example, use "[invalid URL removed]" instead of a complex string of numbers.
  • Schema Markup: Implement local business schema with specific plumbing-related attributes to help search engines understand your services and display them accurately.


4. Backlinks: Build a Network of Trust:

  • Local Partnerships: Collaborate with local hardware stores, realtors, or contractors to cross-promote services and earn backlinks.
  • HARO (Help a Reporter Out): Offer your expert insights on plumbing-related topics to journalists. You might get quoted in a news article, gaining a valuable backlink.
  • Fix Leaky Links: Find broken links on local business websites or community resources and suggest your content as a replacement, earning a backlink in the process.

5. User Experience: A Smooth Flow:

  • Intuitive Navigation: Make it easy for users to find services, contact information, and FAQs. A clear "Book Now" button can boost conversions.
  • Accessibility: Ensure everyone can access your website, including those with disabilities. This not only helps with SEO but also demonstrates your commitment to inclusivity.
  • Clear Calls to Action: Use compelling CTAs like "Get a Free Estimate" or "Schedule Your 24/7 Emergency Service" to guide visitors toward taking the next step.

6. Data-Driven Decisions: Keep an Eye on the Flow:

  • Competitor Analysis: See what keywords your rivals are targeting and analyze their backlinks to discover potential opportunities.
  • Heatmaps & User Recordings: Use tools like Hotjar to visualize how users interact with your site. Identify areas where they might get stuck and optimize the experience.
  • Keyword Tracking: Monitor your keyword rankings and adjust your content strategy accordingly to ensure you're reaching your target audience effectively.

Remember, Local SEO is an ongoing process, just like maintaining a plumbing system. Stay updated on industry trends, analyze your data, and adapt your strategies to keep your business flowing smoothly in the digital world.

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